Privacy Policy
Last updated: May 2026
1. Information we collect
When you request a solar estimate, we collect your name, phone number, email address, postcode, and basic energy usage details (such as your approximate quarterly electricity bill and battery interest). This information is provided voluntarily by you.
2. How we use your information
We use your details to generate your tailored solar estimate and to allow a CEC‑approved solar specialist to contact you regarding suitable system options, rebates, and next steps. Your information is only used to deliver the service you have requested.
3. No spam commitment
We do not sell or rent your data to unrelated third parties. You will not receive marketing spam, unsolicited offers, or door‑knockers as a result of using Solar Hound.
4. Analytics & cookies
We may use basic analytics tools and cookies to understand how visitors use the site so we can improve the experience. These tools collect anonymous, aggregated information such as page views and device type — not personal identifiers.
5. Data handling & storage
Your information is transmitted securely and stored with trusted service providers used to deliver our estimate and consultation process. We take reasonable steps to protect your data from misuse, loss, or unauthorised access.
6. Your choices
You can request access to or deletion of your personal information at any time by contacting us. We will respond within a reasonable timeframe.